The chosen package determines the authorized number of revisions. Clients may request changes as specified in the package details. We are committed to delivering excellent services and will revise designs until client needs are met. If design concepts remain unchanged, no additional charges apply. Revisions include a new logo version within 48 hours, website design adjustments within 24 hours, and website development revisions within 24 to 48 hours (depending on complexity). Illustrative logos have a 48-hour turnaround for revisions.
Customer understands that Company retains the rights to all Design and does not transfer any rights to Customer unless and until Customer purchases exclusive rights of the Design. Upon purchasing exclusive rights to a Design, the Company provides a Copyright agreement that indicates that all the rights have been transferred under the (Customer / Company Name). The associated fee is £299 (One-time Cost).
The turnaround time is between providing design concepts and purchasing the package. For new logos, it is 24 to 48 hours. Orders with four or more logo concepts have a minimum 48-hour turnaround. New website designs have a minimum 48-hour turnaround, and static websites take three to five business days for development. Orders placed on Friday or Saturday begin processing on Monday. The first concept for illustrative logos is sent within 48 to 72 hours of order confirmation.
Our refund policy is applicable under specific conditions:
Refunds are granted for the specific service, not the entire bundle. No return request is accepted after final files are sent. Free items are exempt from returns and revisions. No refund for websites or logos after 30 days. Non-refundable services include social media, SEO, domain registration, and web hosting. No returns once the client accepts the website design. Creative Logo Design may refuse any project or terminate the agreement, retaining exclusive rights to the designs after a refund. The designs legally belong to the company.
To initiate a refund, follow these steps:
Upon receiving your refund request, we’ll promptly begin the analysis and processing. Please note that after receiving a refund, you won’t retain ownership rights to designs from Web Design Mania. The designs will be submitted to Government Copyright Agencies for legal copyright acquisition.
Our dedication is to fulfill your needs, and our designers strive to exceed your expectations. We are committed to delivering top-notch designs, and each creation undergoes thorough planning and execution.
We stand by our commitment to your satisfaction with an unlimited revisions policy. We aim not just to meet but also to exceed your expectations. We persist in making adjustments until your design brings you complete delight (number of revisions as per your package).
Your complete order and a confirmation email will be sent to your specified account on the agreed-upon date mentioned in the order confirmation. Turnaround times vary based on the chosen package, with a minimum of two business days. For urgent orders, reach out to our customer service team.
For your convenience, we retain final designs for up to three months post-project delivery. This ensures you can retrieve identical files in case of order loss. Web Design Mania designates the account as dormant if a client remains unresponsive for three months, regardless of project progress or deadline expiry. The client must settle the associated penalty fee to reactivate the account and resume project work.
Rest assured, our dedicated customer service team is available 24/7, ready to address any questions or concerns. Your satisfaction is our top priority.
For your security, all communication with Web Design Mania should be conducted through “info@webdesignmania.co.uk” or the official phone numbers listed on our website. We cannot be held responsible for messages sent through other platforms. Trust our official channels for accurate and reliable communication.